Privacy Policy

Privacy Policy

Introduction

Welcome to https://aurora-personal-injury-claims.denverlegal.net (hereafter referred to as “Aurora Personal Injury Claims” or “we”). We are dedicated to maintaining a transparent and secure environment for our users, ensuring their privacy is respected at all times. This Privacy Policy details how we collect, manage, and protect the personal information of individuals who interact with our website, applications, services, and products.

Scope

This policy encompasses all aspects of our online presence, including but not limited to:

  1. Our official website located at https://aurora-personal-injury-claims.denverlegal.net.
  2. Any mobile or desktop applications developed by us.
  3. Online services and tools we provide to users.
  4. Interactions between our users and our digital platforms.

Please note that this policy does not cover third-party websites, apps, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy governs various user activities, including:

  1. Using our applications and services as an authorized user.
  2. Visiting our website(s) and navigating its pages.
  3. Subscribing to receive newsletters, emails, or other communications from us.
  4. Interacting with our customer support through calls, texts (SMS), or emails.

Personal Data Collection

Aurora Personal Injury Claims collects several types of personal data, including:

  1. Account Information: Details required to create and manage your user account, such as username, email address, and password.
  2. Payment Information: Credit/debit card details, billing addresses, and transaction records used for processing payments.
  3. Financial Information: Income, savings, and other financial data relevant to our services.
  4. Purchase Information: Items bought through our platform, purchase dates, and quantities.
  5. Mobile Device Identifiers: Unique device IDs, browser types, operating system, and mobile network information from your smartphone or tablet.
  6. Location Data: GPS coordinates and other location-based data when you use our location-enabled services.
  7. Feedback: Comments, reviews, and ratings left by users on our platform.
  8. Social Media Information: User data from social media platforms when you choose to connect your accounts with us.
  9. Product Information: Details about the products or services you express interest in or purchase from our site.

We collect this data through various means, including direct user input, tracking technologies (like cookies and pixels), analytics tools, and third-party service providers.

Cookies

Cookies are small text files stored on your browser to enhance your experience on our website. We use cookies for:

  1. Strictly Necessary: Ensuring basic functionalities of the website, such as login sessions.
  2. Preferences: Remembering user preferences and settings.
  3. Analytics: Tracking site usage to improve our services and content.

Users can control non-essential (tracking) cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

Personal Data is retained for as long as necessary to fulfill the purposes it was collected for, unless a longer retention period is required by law. Once the data is no longer needed, we delete or anonymize it to protect your privacy.

Security Measures

We have implemented robust security measures to safeguard personal information from unauthorized access, disclosure, alteration, or destruction. These include:

  1. Encryption of sensitive data during transmission and storage.
  2. Engaging secure third-party processing partners who adhere to strict data protection standards.
  3. Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data, please contact us immediately, and we will take prompt action to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  1. Access: Request access to the personal information we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  4. Restriction: Limit our use of your data for specific purposes.
  5. Portability: Receive your personal data in a structured, commonly used format.
  6. Objection: Object to processing based on legitimate interests or consent.
  7. Non-Discrimination: Be free from unfair treatment due to the exercise of your rights.

To exercise these rights or have any data-related queries, please contact our Data Protection Officer via email at [email protected] or through postal mail to:

Aurora Personal Injury Claims
Data Privacy Team
[Address]

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page with a revised effective date. We encourage users to review this policy periodically to stay informed about how we protect their personal information.

Contact Information

For any inquiries, unsubscribe requests, or data protection-related questions, please contact us:

Email: [email protected]
Postal Mail: Aurora Personal Injury Claims, Privacy Compliance Department, [Address]